Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003273180 | Incident Date: Nov, 03 2003 |
| Consumer's City: MONTGOMERY | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU66K93U | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 05 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 17 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I began having problems with my transmission shifting hard into gear. as speed increased it would jerk inot the next gear. i went to the ford/mercury dealership in montgomery, al. in nov 03.they told me it needed a computer upgrade that was different from what was on my car. at the time the car was still under warranty. the jerking stopped temporaryily. i began to notice it again. well now the warranty is gone, i did not purchase an extended warranty, the truck is 13 months old and my shift solenoid is gone. per 2 estimates it will be costly. but i am also told at the age of my car and miles this should not be occurring unless it is a faulty transmission. one transmission company has advised me that fixing the shift solenoid will not work long until the inner part of the transmission is fixed or rebuilt. |