Consumer Complaint Detail

LEXUS / ES300 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003274756 Incident Date: Jun, 14 2003
Consumer's City: FLOWER MOUND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BF22G4V5 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem hsa not been fixed yet. dealer is offering 50% of the total costs which probably includeds their profit. oil gelling is the problem. i have 4 receipts for five years worth of service. the balance were done at an stablishment that purged its older records and are no longer available. i also changed the oil numerous times myself but did not keep receipts for the oil and filter. they say i can not prove that i properly maintained the car. too many instances of people on the internet who could provide the proof but still had gelled oil for me to think that the engine is not to blame. especially being that i know we properly maintained the car. any help?