Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275084 Incident Date: Jan, 14 2003
Consumer's City: AVONDALE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX52K4S4 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Gm technical service bulletin 01-06-01-007a identifies an inherent design flaw on the 3.8 l engine (vin k - rpo l36) available in the following vehicles: 1995-1997 buick riviera 1995-1998 buick lesabre, park avenue 1996-1998 buick regal 1998 chevrolet lumina, monte carlo 1995-1996 oldsmobile ninety-eight 1995-1998 oldsmobile eighty-eight 1998 oldsmobile intrigue 1995-1998 pontiac bonneville 1997-1998 pontiac grand prix gm minimizes the impact of the problem by identifying one of the symptoms as owner complaining of a small coolant leak. the fact is that in most cases the leak is not visible. the coolant typically leaks internally by the egr stove pipe into the engine's intake manifold where it builds up. eventually the coolant level in the intake manifold rises to the point where the coolant will get sucked into one of the cylinders. in less severe cases, when it happens at idle or low rpm, this causes the engine to seize and stall. in the most severe cases, when it happens at high rpm, the hammering effect of the engine trying to compress a liquid, causes the affected piston to shatter (my case). this is a catastrophic engine failure caused by a design flaw. when this happens on a highway at 75 mph (my case) there is great potential for an accident and injury to passengers. i was lucky, but i still had to replace my engine with a remanufactured one at my expense. i could not afford what gm charged for a new engine. gm is fully aware of the problem. gm repair centers are attributing the failure to normal wear and tear and are charging owners to replace the flawed parts with the new design. i spoke with a service manager at a local dealership and he stated that he has seen a lot of vehicles coming in with the same failure, the less severe case being the most common.. i believe this problem calls for a recall of the affected vehicle to replace the flawed parts. i also believe that gm should partially reimburse me for my expenses related to the engine replacement.