Consumer Complaint Detail

CHEVROLET / VENTURE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275819 Incident Date: Feb, 14 2003
Consumer's City: PLAINFIELD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E9XD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have discovered coolant in the engine oil. my coolant is disappearing, and i have been forced to top it off. the engine is making ticking noises, and running roughly. i have done a quick check on the internet to see if others are experiencing this problem, and found that it seems to be a common problem, and that gm is aware of this. they have redesigned the head gasket to correct this problem, but have not offered to fix this problem on my car. chevy denied that there is a widespread problem, and refused to help cover the necessary repair (they said that because i had around 70,000 miles it was too far out of warrantee). it cost in the range of $815 to replace the head gasket. as a side note, the air bag light turned on intermittently after i got the car back, and now is on steady. i told my next door neighbor about it, and it turned out they also had the same problem. they had an even larger bill ( i don't remember how much), and they have another friend who has the same problem...