Consumer Complaint Detail

FORD / MUSTANG / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275822 Incident Date: Feb, 14 2003
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP4045YF Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The paint is cracking and peeling all over the roof of my 2 1/2 year old mustang. it started as one spot, now there is a large hole with rust underneath it. there are about 13 small cracks in the paint on the roof where it is peeling, and other spots on the hood and front bumper. i have been to my dealer 4-5 times to attempt repair and financial reimbursement, only to get the runaround. a ford rep supposedly looked at it, after ford offered to pay half the $400 estimate, but they have not made attempts to contact me. the dealer is mossy ford in san diego, ca. i have discovered that ford repainted my vehicle before selling it to me as "new". the thickness is 10mm on the paint; average is 3-4. a repainted car is obvious upon inspection of paint specialists. rust from underneath the vehicle has "popped up" and cracked the paint coming from the inside.