Consumer Complaint Detail

CHEVROLET / VENTURE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275870 Incident Date: Feb, 14 2003
Consumer's City: HORSHAM Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E3XD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the original owner of a 1999 chevy venture mini-van. we had the oil changed at an independent mechanic every 3,000 miles. last week my wife was driving and heard a knocking noise. the van stalled and we had to have it towed to our mechanic. he looked at it and said there were major internal problems. we then had it towed to our dealer and were told it needs a new engine. our mechanic said since we faithfully got the oil changed there is no reason we should need a new engine. the dealer gave us an estimate of $5,300 for the new engine. we called gm customer service to see if they would help pay some of the cost. we just mailed them a copy of all our maintanence and are waiting for a reply