Consumer Complaint Detail

CADILLAC / DEVILLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275891 Incident Date: Feb, 14 2003
Consumer's City: FONTANA DAM Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD54Y8WU Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right front head lamp lense fell off. repaired february 19, 2003. left front head lamp lense fell off, december 19, 2001. these head lamps are not sealed properly causing lense to fall off. when brought in february 19, 2003 a 1998 cadillac came in behind mine and i ask the driver if he had the same problem and he stated that his right lense had fallen off. checking with the parts department i was informed they keep plenty of these in stock as it happens frequently. when the first one fell off it was repaired under the warranty. i purchased a extended warranty from the dealership and was informed it was identical to the original warranty but extended for 2 additional years and 25,000 miles. when i had the second lense replaced on february 19, 2003 the service advisor informed me it was not covered under the extended warranty. cadillac is charging $245.00 for a defected part plus tax and labor.