Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2001

Components - Details
NHTSA Complaint Number: 003275911	Incident Date: Feb, 14 2003
Consumer's City: CHALMETTE	Consumer's State: LA
Vehicle Transmission Type: AUTO	Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER	Model Year: 2001
Vehicle Involved in a Crash: No	Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: JTEGF21A710	Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004	Complaint Type: CAG
Incident Reported To Police: No	Purchase Date: -
Was Original Owner: No	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: My highlander had sludge in the engine. the engine was cleaned out. i was told that if i change my oil every 3,000 miles instead of 7,500.00 that would not happen. the toyota manuel states every 7,500. remember my car only has 18,202 miles on it. it's not even 2 yr old yet. the service advisor assured me that if i change my oil every 3,000 and not every 7,500 like the manual says that if this happen again they would cover the problem.