| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003275956 | Incident Date: Jun, 14 2003 |
| Consumer's City: COLLINSVILLE | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: CIVIC | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought the 2002 honda civic new in october. the first week i had it they had to replace the power steering rack as the car was making a horrible noise and was hard to turn. then, on three different occasions the car simply would not start. it was parked all three times, i would get into the car and it would turn but not start. after sitting idle for about 30 minutes, it would finally start. the dealership could never duplicate the problem, so consequently it was not diagnosed or repaired. then the car starting having problems with what i thought were the brakes. when i would slow down, the brakes would grab and i could feel a jolt. the brakes also felt spongy. i took the car in, and again, the dealership said they could not duplicate the problem. i finally insisted the dealership keep the car for a few days and drive it. as they were driving it out of their garage, the brakes totally failed. they replaced the master cylinder 2 times. the brakes still grabbed, so hard in fact, that both my husband and i have had drinks in our hands while driving and the drinks spilled on us. the dealership decided the grabbing was an erratic downshift of the transmission. honda said and i quote: this is a normal problem with the honda 2002 civics. the dealership would not fix the car since it was a normal problem. i still don't know what a normal problem is! during this time, i began pursing the oklahoma lemon law. i tried to have the dealership buy my car back and they said they couldn't because it had so many problems and they couldn't sell it as a certified used honda. so, i have a new car that was a lemon from the day i bought it and the dealership nor honda will buy it back!!!!!!!! honda did give me their 100,000 mile warranty for free. today, i took the car back in to the dealership as the brakes are grabbing harder. tonda l. ames, apr bartlesville public schools community relations supervisor 1100 s. jennings bartlesville, ok 74003 918-336-8600 |
