Consumer Complaint Detail

GMC / JIMMY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003275969 Incident Date: May, 14 2003
Consumer's City: ERIE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: JIMMY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDT13W6Y2 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am concerned because i am the third person i know of with gmc jimmy 99 or newer who had to have upper ball joints, tierod(s) and the right wheel bearing replaced when vehicle was at or just over 3 yrs old. the fact that 2 of the 3 had the problems paid for by gmc dealer, even though vehicle was out of warranty, makes me think gm knew this problem was occurring & chose to address it on an "as needed basis, instead of a recall. my costs were said to be a "gm customer loyalty adjustment". i am confused that my dealer at first said i was to pay for parts only, no labor. then changed it to labor only, not parts. i noticed afterward that my invoice for the work shows wording that lifetime warranty applies to only customer paid parts. does that mean since i did not pay for the parts, there is no warranty? i appreciate not having to pay for the repairs, but something definitely smells fishy.