Consumer Complaint Detail

LEXUS / ES300 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276282 Incident Date: Jan, 14 2003
Consumer's City: WESTFIELD Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Wheels
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BF28GXW5 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had my 1998 es300 in with tom wood lexus of indianapolis well over a dozen times since december of 2002 for the same problems. the abs/trac off and low oil level warning lights went off randomly. after replacing the abs pump ($1,400 for the part alone), the problem persisted. after an unacceptable amount of false diagnostics, wasted service trips (at least a week long each time) and useless but costly repairs, my car is still in the shop. they suspected that a sludge engine is the cause of my problems. but it turned out that i did not have the sludge problem. the lexus dealer ended up finding an electrical problem with the oil sensor system. this was after they replaced the abs/traction control actuator pump and the abs ecu. it took them 6 months to find and fix all of my problems. it was a very expensive 6 months and took up almost all of my vacation time from work for the year to make wasted trips to the dealer. most of the loaner cars they gave me were smoky junkers that i was forced to drive weeks at a time. i hope this provides insight for future customers. the carfax report i ran came up clean when i bought this car in november of 2002. i have had it for about a month after it was finally "repaired" and it is working well.