Consumer Complaint Detail

FORD / F SERIES / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276326 Incident Date: Mar, 14 2003
Consumer's City: WILMER Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTZF1724WK Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This case involves continental tires that fail suddenly (unexpected blowouts), and destabilize the vehicle. this is the 2nd very similar failure i've had with these oem tires, they failed similarly by rupture and tread separation, with the ruptured and failed steel belts clearly visible under the separated tread. i've sent the tire to continental, they have likely put a puncture in it that did not exist when the tire was sent to them, and claimed that this puncture had caused overheating and failure. they are attempting to cover up these defects, just as they attempted to cover up the defects in the first tire that failed. see a copy of the letter below that i sent to them recently. please contact me [xxx] [xxx], [xxx] continental tire north america, inc., charlotte, nc 28273 ref: claim #: [xxx] via certified mail: [xxx] dear [xxx], i have received your 4-9-03 letter, in which you deny my 3-28-03 claim for vehicle and tire damage due to your defective tire product.: 1.this is a notice to you not to destroy, discard, alter, or conceal in any other way my tire, dot number [xxx], which is the subject of this claim and which i sent to you on 3-28-03 via ups. this tire is the subject of the impending litigation. please note substantial penalties for destroying or disposing of evidence in a impending legal action, once the notice has been given to you via this letter. i demand that you promptly return to me this tire [xxx], and that you identify in writing all the alterations you have already made to this tire. 2.the tire in the picture you sent to me with your 4-9-03 letter is clearly not my tire that is the subject of this claim, and that i sent to you on 3-28-03. 3.there were no punctures of any kind in the failed tire, dot number [xxx], i sent to you on 3-28-03 for this claim. the condition and appearance of this tire has been extensively documented and witnessed before it was sent to you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr