Consumer Complaint Detail

DODGE / RAM / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276430 Incident Date: Apr, 14 2003
Consumer's City: ST. GEORGE Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28663G Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought our 2003 dodge 2500 diesel ram pickup on january 25, 2003 with 10 miles on it. we noticed it pulled to the right and once in awhile would shake a little, we thought it was out of alignment. on april 27, 2003 we where driving on the freeway at about 80 miles per hour when all of a sudden the truck was violently shaking back and forth. it took everything my husband had to keep us on the road. after what seemed like an eternity he was able to pull onto the shoulder and get it stopped. we decided to try to get to the next town that was 20 miles away. traveling at 40 m.p.h. with our flashers on, it happened again. my husband called the tow truck, and we haven't seen our truck since! the mechanic said a bolt on the track bar mount had come loose and fell out and they would need to replace the entire front axle. spoke to the mechanic today and they received the front axle today. now they need to replace the ball joints, they have been ordered and will take another couple of days. i have spoken to a couple of mechanics today and none of them can figure out why the front axle along with the ball joints would need to be replace because of the loose track bar mount. you can find this on the nhtsa website, sorry i don't have the exact website address. www.nhtsa.dot.gov once in the website go to: complaint search criteria: vehicle 2003 dodge truck