Consumer Complaint Detail

FORD / RANGER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276476 Incident Date: Feb, 14 2003
Consumer's City: Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTYR10D42P Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle has died on interstate four times and had to be towed in. ford customer service at 1-800-392-ford states that they don't want to replace the vehicle. i am told i should continue to get it repaired under warranty. my concern is for the safety of my family when we are waiting hours in a snowstorm for the tow truck to arrive. i have owned 8 fords in the last five years. that is about to change because ford motor states that they have followed the letter of the law concerning repairs under the warranty. we have now replaced one ford with a lexus and are totally amazed at the difference of attitude towards the customer. at our first free lexus oil change my wife was given a dozen long stem roses. what do you think she is saying about ford these days? now i understand why people are buying more foreign cars and trucks.