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NHTSA Complaint Number: 003276476 | Incident Date: Feb, 14 2003 |
Consumer's City: | Consumer's State: AL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: RANGER | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FTYR10D42P | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Vehicle has died on interstate four times and had to be towed in. ford customer service at 1-800-392-ford states that they don't want to replace the vehicle. i am told i should continue to get it repaired under warranty. my concern is for the safety of my family when we are waiting hours in a snowstorm for the tow truck to arrive. i have owned 8 fords in the last five years. that is about to change because ford motor states that they have followed the letter of the law concerning repairs under the warranty. we have now replaced one ford with a lexus and are totally amazed at the difference of attitude towards the customer. at our first free lexus oil change my wife was given a dozen long stem roses. what do you think she is saying about ford these days? now i understand why people are buying more foreign cars and trucks. |