Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003276580 | Incident Date: May, 14 2003 |
| Consumer's City: WRIGHTSVILLE BEACH | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP64L6YB | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On friday afternoon may 30 my brakes suddenly failed as i was leaving one stop light intersection and stopping for another. luckily i was only traveling at about 10 mph and by pumping brakes, gearing down and steering, i was able to avoid an accident. on inspecting my vehicle, under the driver?s side i found a leak in the brake line where the braided gas line joins with the steel gas line. there are 2 braided lines with connections at both ends to 2 steel lines. all 4 connections show extensive corrosion at the joint. the problem appears to be caused by galvanic action between 2 dissimilar metals at the joint. i contacted the dealer neuwirth motors in wilmington nc and will have the car towed in on monday. as of this point i do not have a problem with the dealer or chrysler concerning the repair. my concern is, if i had been traveling at a regular highway speed and had to stop my family and i could have been seriously injured or killed. there was no previous warning or indication that there was a problem. if the same lines i observed under my car is standard, and i believe it is, then chrysler has a death trap traveling the highway waiting to kill or injure thousands of other town and country owners. i have attached the 4 pictures that i took from underneath the vehicle (2000 chrysler town and country). the line that actually went out is the bottom line shown in picture 2 and 3. luckily i had just left a stop light at one intersection and stopping for another light about 10 car lengths up. my speed was about 10 mph so i was able to stop and miss the car ahead by using my emergency brake, gears and steering. basically i went from fully working brakes to no brakes at all. i had an extended warranty so it was fixed and all i paid was the $100 deductible. i called the service center and spoke with a female representative. i asked if they would investigate my complained. she said no only if there was an accident would they investigate. |