Consumer Complaint Detail

HYUNDAI / ELANTRA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276618 Incident Date: Jun, 14 2003
Consumer's City: APACHE JUNCTION Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHDN450610 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: It is back at earnhardts, for the elec. system again 4th time. it started in 3/02 and went out again last fri. 6/6/03 but they don't consider it a problem. because i filed a lemon law on the previous accent and replaced it with the elantra 2001 and i filled out a survey saying they had bad customer service, the normal use of a rental while they fixed it for days was not granted. i am so upset i spent a day out in the az sun waiting for a tow of 205 miles to the next dealership and they tell me i have a bad record with them and don't deserve the courtesy of a rental car. this is my second hyndai and i have had nothing but trouble with it and the dealership. i have sent letters to the attorney general, three on my side, hyndai and earnhardts dealership. i want out of this car and don't feel safe in it any more. i was going down the salt river canyon (if you are not from az picture going down the twisting road to the grand canyon) without any power steering, brakes and trying to keep control of the car with kids in it. and they tell me i shouldn't be excited! 1 1/2 hrs in the sun waiting for the tow, the next dealership 200 mi away, no rental cars authorized, so my husband has to drive up and get me (198) miles from my house and go back so he could be at work in 3 hrs. no sleep for him. the dates are 3, 4, 6 of 2002 and now 6/6/03. the mileage is 27,694. the cost is theirs because it has the 100,000 warranty. just the mental and physical anguish and inconvience of another car that won't work right now.