Consumer Complaint Detail

HONDA / ODYSSEY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276622 Incident Date: Jun, 14 2003
Consumer's City: KATY Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am on my second set of brake pads in the just under 45000 miles. i took my van to two local brake stores and the dealer. i told them all the same information i was hearing grinding when i stop. just brakes told me the calipers on my van were not retracting. this caused my brake pads to glaze because it was like i was always applying my brakes. they also discovered my brake pads were cracked. they also had a list of other things that had to be resurfaced because of wear. their estimate for this work was just over $400. it was time for my 45,000 mile maintenance, so i took my van to goodson honda where i purchased it. i told the dealer my calipers weren't working. it had caused my brake pads to crystallize and i wanted my extended warranty to cover the defect in the calipers and to fix my break system under warranty due to this defect. they told me there was nothing wrong with the calipers and the brakes should last another 5000-7000 miles. when i asked why the pads were glazed, they said brakes usually do not last 45,000 miles. when i told them it was my second set of brake pads, they said it comes from riding the brake. i live pretty far out for the houston area and my job requires me to drive along a well surfaced county road with little traffic. there is no stop and go driving. the dealer didn't catch the cracked brake pads and admitted that they hadn't even checked the pads. i had my brakes repaired yesterday at a local brake check. they oiled the calipers, (they thought they were sticking) replaced my cracked brake pads, and resurfaced most everything else in the system at a cost of $234.