Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276725 Incident Date: May, 14 2003
Consumer's City: HUNTINGTON BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733535 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased the sorento 5/31/03, while making a right hand turn the power steering completely went out; i almost hit another vehicle regaining control. contacted kia consumer affairs immediately, they have complete logs on file. 6/2/03 dealer replaced power steering rack. 6/10/03 830 miles,power steering failed again;had to fight with the steering to control vehile in parking garage.6/12/03 power steering pump was replaced. picked up vehicle that evening and pulling out from the restaurant the power steering went out again. 6/13/03 850 miles, computer malfunction; new downloads had to be downloaded to vehicles computer. 6/18/03 electronic power steering module had to be replaced. now 6/20/03 dealer said they wont help me, kia consumer affairs said they wont replace the vehicle nor buy back the vehicle. i'm terrified to pick up the vehicle tonight. kia wanted me to drive the vehicle 30 days more then call back and they will re-imburse me 2 months payments for all the trouble. i replied i wont drive it, i'll have it flat bedded to my house and seek legal council.