Consumer Complaint Detail

MERCURY / TOPAZ / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276794 Incident Date: Jun, 14 2003
Consumer's City: FOLSOM Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOPAZ Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEPM36X3NK Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To whom this may concern; i brought my daughter's car in for seatbelt repair. there was failure of the shoulder strap to open when getting into the car. my complaint is with the dealership hammonton auto group white horse pike hammonton nj. on 6/25 the car was brought in- charging $80 to diagnose that the switch on the passenger side needed replacing. the part cost $10 the job was to cost $260 - which i feel was a customer ripoff. we decided to get the job done despite the outrageous cost. on 6/26 when we arrived to pick up the car-this service dept fixed the driver side which was never broken in the first place. they did not notice that the passenger side didn't work after an $80 diagnostics fee. i am never going to this particular dealership again. i am also reporting this to the bbb and to whoever else i can complain to. this is why so many americans are not buying from ford anymore.