| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003276919 | Incident Date: Aug, 14 2003 |
| Consumer's City: SPRINGFIELD | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES300 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBF30G135 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I realize that my problem, with a bad radio is not a mechanical one. however, i am sending this for your information, and to indicate that lexus does not live up to its ads as pursuing perfection i have spoken to a number of people at lexus, in my dealership and at the main office over a period of 10 months. i have even written to the vice president of lexus. he did not reply to my first letter so i sent him a second letter, certified. return receipt. i received a response to that second letter from someone at customer relations. in addition to that call, i have received a call from a service manager at the dealership where i purchased my car, and from another person. the final decision seems to be that, although they know that this is a problem with the radio in the es 300, and that they realize that it is due to a faulty antenna in the rear window, but there is nothing that they can do about it. i told that person that is not acceptable to me and am waiting for a response which i assume will be negaztive. |
