Consumer Complaint Detail

CHEVROLET / VENTURE / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003276936 Incident Date: Jul, 14 2003
Consumer's City: KNOXVILLE Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNDX03E42D Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am in the process of trying to work with gm to get the passenger side automatic, power sliding door replaced with a manual sliding door. file number at gm is 1-112050633 filed on 6/23/03. we have yet to speak to mr. kevin drew at gm who is handling our complaint. we have left numerous messages for him. my 9-year old son got his fingers caught in the sliding door as it was closing. he was on the inside of the van and got them caught in the back edge of the door (towards the rear seat). the automatic sliding door would not release to get his fingers out of the door. we had to finally use a crowbar to get his fingers out. we would have had to call rescue personnel to get him out if we had been somewhere where we did not have access to tools. it was a very traumatic experience for my son as well as the entire family.