Consumer Complaint Detail

FORD / TAURUS / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277024 Incident Date: Jul, 14 2003
Consumer's City: Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP54P1SA Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A/c: compressor clutch came apart exhaust: due to heat and corrosion cat converter flange became so thin it was impossible to seal exhaust. act converter replaced under 8/80 emmissions warranty. paint: cracks in paint developed above rear wheel (sheet metal flexing?) allowing moisture in causing corrosion and paint to lift. front springs: both front springs broke nearly puncturing the right front tire. no help from ford. seems they have a history of bad spring problems. 93 taurus recall #98v-094, windstar recall 01v-199, contour recall 01v-255. they have extended the warranty on front springs for the 2000 ford focus for 10 years or 150,000 miles because of this problem. i didn't even know the springs were broken. dealer brought it to my attention while in for a/c repair. had the spring punctured the tire at highway speed the result could have been catastropic. i contacted ford customer service and they offered no assistance other than to say if there was a future recall or satisfaction program i would be eligible for reimbursment. the cost of the repair is relativly inexpensive. it's the fact that they know there is a problem and are unwilling to address it that bothers me. springs are not a maintance item. i have seen them lose tension and sag on older high mileage cars, but not brake. this is a safety issue.