Consumer Complaint Detail

CHEVROLET / VENTURE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277028 Incident Date: Jul, 14 2003
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E4VD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Water accumulates in the right front passenger floor mat, then saturates the added floor mat (by osmossis ???). fitsr occurred august 1998, then again several years later, and has occurred repeatedly (four times) in 2003 during a trip of about 1800 miles (round trip). the chevrolet service department has advised that the a/c drain line was stopped up (and was reopened by the mechanic), but the drainage from the unit drain line can be seen dripping to the ground from the frame of the vehicle. (it appears to be draining onto the frame and dripping in two separate puddles from each side of the right frame, just in front of the fire wall. we bought this vehicle in november 1997, the first sign of a wet floor mat occurred in august of 1998. it occurred again in july 2002, then in june 2003 (when the drain line was again reopened), then during the 11 day trip (from june 30th through july 10th the wet floor mat situation returned. from 15jul03 through 25jul03 the chevrolet service department attempted to locate the source of the water leak, and was unable to get the vehicle to leak !!! any ideas ?????