| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003277033 | Incident Date: Jul, 14 2003 |
| Consumer's City: MEDFORD | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM82W1RY | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had a brake problems with the front brakes they kept locking-up and smoking 1 first round they changed a front right hub and sensor, that lasted about 1 mile that was around $425.00 dollars. picked up the car drove it home 1/4 mile the abs light came on. this time it had to be towed back to the dealer. car sat for one week because a tech was on vacation! then i got a call from my service rep and gave me price around $3200.00 for the repair. after thinking how much money i put in the car over the years i gave her the go ahead to do the work. another 3/4 week went by the job was know completed so i picked up the car drove it to work. again it did the same problem the front wheels locked-up but this time i drove & made it to the dealer. i called ahead of time so she was waiting for me to pull into their yard. she saw the smoking pads so i asked her to drive the car and it just bearly moved because the front wheels were locked-up. this time a day went by and i was told it needed another part but they would do it for cost. i asked for the service manager cortney to look at my bills and do the right thing on my invoices. there was no charge for the last job . 1st bill = front hub and sensor $ 420.00 2nd bill = abs pumpasy /hoses assy-frt and rear brk/caliper hoses/kit-brk anti/lk v/blk abs module/brake fluid/470 cpm/labor $ 3463.14 3rd bill = $ 400.00 after conversation with service this was waived. i spent almost $ 4000.00 on parts and labor on my car and it did the same thing until they changed the booster pump behing the master clinder could this have been the whole problem? i have saved the parts do i need to have them tested for proper operation? i feel a refund for the trial and error should be given because if you look at my ro's the list is about 6 feet tall. i am a good customer and i have spent a lot of money at the dealer over the years but this time i am upset |
