Consumer Complaint Detail

FORD / EXPEDITION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277041 Incident Date: May, 14 2003
Consumer's City: WARREN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU16W92L Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was bought used @ 27000 and brought back the day following purchase with the transmission troubles. this vehicle is and was under manufacturers warranty. ford should have some liability regardless if this was purchased used or not since it is so low mileage and the year make of it and it is under the manufacturers warranty. transmission slipping and not staying in gear. returned to dealer and they replaced a sensor saying there was 'no response' from the sensor and it was ruled as 'bad'. again in july the vehicle was returned because it was still slipping, smelled of burning rubber...transmission was then rebuilt by the dealer as it had a lot of issues once they opened up the trans. now here less than 4 weeks after that last repair which was the second in less than two months. transmission is slipping and not changing gears properly. took this vehicle on a longer duration trip than usual along with high freeway speeds. once the vehicle gets near 70 mph the trans sticks and the vehicle loses acceleration. the trans trouble i am having with this expedition is ridiculous.