Consumer Complaint Detail

FORD / WINDSTAR / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277071 Incident Date: Jul, 14 2003
Consumer's City: HERNDON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA5146SB Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel was leaking from the gas tank and a service station detected a stress crack near the middle strap of the tank similar to what is described in recall 99r33. i contacted ford customer support to have the tank replaced according to recall 99r33. i was told to go to a ford dealership. the service department called ford recall hotline and they denied the repair on the ground that the vehicle was not bought in one of the hot states decribed in recall 99s33. i explained to them that i was planning to drive to mississippi and as such i have met the recall condition but i was still turned down. i believe that the crack occured because of poor assembly by ford and that ford shoul repair any windstar that has this problem not just those in the hot states.