| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003277201 | Incident Date: Aug, 14 2003 |
| Consumer's City: DES MOINES | Consumer's State: IA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Kia Motors America |
| Model Name: SEPHIA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KNAFB1215X5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The horn stopped working on my 1999 kia sephia with 61,000 miles. the dealership (which also sells and services fords) estimated the repair at $50 to $100, which i authorized. a few hours later the service manager called and told me to forget it. due to a totally bizarre design, the horn is integrated into the airbag unit and fixing the horn requires replacing the entire airbag assembly. the cost: $650 for the part and $150 labor, total $800. if the horn design were normal, he said it would have cost less than $100. i called kia of america consumer affairs and offered to pay $100, the normal amount, toward the repair. they declined as the car is out of warranty and said that i would have to pay the full cost myself. i had placed the car on sale just before the horn went bad and have been unable to sell it as nobody wants to buy a car without a horn. also, it is dangerous to drive a car without a warning signal in case of danger. |
