Consumer Complaint Detail

TOYOTA / SIENNA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277558 Incident Date: Sep, 14 2003
Consumer's City: JACKSONVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13CO1U Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the car in 2001, used at 18,000 miles. i have had all scheduled maintenance done. on aug 8th i had and oil change and by sept. 17 there was no oil , another oil change was done. by sept. 22 there was no oil. i brought the car to stevenson toyota in jacksonville, nc, where they told me i had an oil gelling problem. they are keeping my car for 1-2 weeks, without the use of a loaner car. they state that toyota will clean the parts one time as a good will gesture and possibly pay for a rental car for 3 days. they also said that my warranty and extended warranty does not cover this. my car has approx 55,000 miles. i am truly afraid to take this car back from them as i am unsure of it's reliability or theirs.