Consumer Complaint Detail

SATURN / SL / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277578 Incident Date: Sep, 14 2003
Consumer's City: THURMAN Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZK5270WZ Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Before buying saturn sl the dealership told me they had to replace a motor mount and promised me a good running car. since buying this vehicle "used" in march of 2003 i have taken it to the shop on at least 5 occassions for a vibration in the motor that causes the vehicle to shake and a loud earing ringing humming in the car itself that would cause the steering wheel itself to shake. all but one of the times the dealer told me that it was a 4 cylinder and that is how they sound. yhey would then reset the service engine soon light and send me on my way. the noise got gradually worse to the point that it was uncomfortable physically to drive it. i recently requested another look at the vehicle, they did in fact finally say " ya that's bad" and questioned why the service engine soon light had not come on but again replaced the same defected motor mount again. now i have it back and there is still a noise in the engine that is not right and was told that it is no longer their problem.the vibration isn't as terrible as it was but my fear is that they never fixed the problem that casued the vibration just a symptom and therefore like when i first bought it it will come back. thank you for listening