Consumer Complaint Detail

DODGE / NEON / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277740 Incident Date: Oct, 14 2003
Consumer's City: FAIRWATER Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES56CX2D Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had purchased a 2002 dodge neon sxt in september of 2002. after a few months of driving my car until today october 10th, 2003 i have had my car at the dealer 6 different times for the same problem. i have an electrical short somewhere where it makes all my gauges die and flicker. the brake and seat belt light come on and chime...my dome light flickers like a strobe light..my radio cuts out and sometimes my power window will not work properly. the first couple times the said clusters in the back of the dash had to be tightened. after this didn't work the next step was to replace the dashboard. after this didn't work they decided to rig an auxillary ground to my battery by splicing into the cluster on the back of the dash. the last straw was when they took my car and wanted it for a week, but i got it back in 2 days and the response was we can't duplicate it...so when can't fix it. we're stumped. i don't accept that as an answer and now have been getting the runaround from the dealership and chrysler headquarters in detroit. even so much so that a woman who worked there told my they are going above and beyond what they need to do for me as a customer by providing me with a rental. if they would have went above and beyond for me they would have fixed it the first time...now i don't even want the car anymore.