Consumer Complaint Detail

FORD / WINDSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277837 Incident Date: Oct, 14 2003
Consumer's City: MILFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA5142TB Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The 1996 ford windstar continues to have defective head gaskets as in 1994 and 1995 models. this lead to engine failure at 78,000 miles! the cost to replace the engine per miller ford was 4,778.00. we paid 19,000 for this vehicle and refuse to pay for a new engine! the nasa has stated the head gasket should last at least 120,000 miles or the life of the vehicle. we have had this ford windstar with a blown engine due to head gasket failure since last december, but continue to make monthly payments on this dead ford windstar. we pay taxes, insurance, and montly payments to ford credit for the next 18 months or so. we just discontinued registration fees as the dmv told us we could do this. ford refuses to acknowledge this problem and is not standing up to it's committment of quality care to it's customers. i urge anyone who is considering buying a ford to do their research. ford is a company that does not stand behind it's promises. we will never own another ford although our family has never owned anything but until now. ford wake up!