Consumer Complaint Detail

CHRYSLER / CONCORDE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003277896 Incident Date: Sep, 14 2003
Consumer's City: TUPELO Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46R31H Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9/30/03, i was driving to work on u.s. hi-way 45 in heavy rush hour traffic, and the 2.7l engine on my 2001 chrysler concorde suddenly failed. when the car was later towed to the local chrysler dealer and the proble dianosed, i was informed the engine was completely gone due to sludge build-up. further more the service dept. manager suggeted that it appreaded that i had not changed the oil during the two years i had driven the car. (untrue) the problem was not covered by warrenty (expired by 6,000 miles)and chrysler and the dealership refused to cover any of the extimated cost.($6,900 for new engine or $4,000 for a used 30-day warrenty engine).