Consumer Complaint Detail

PONTIAC / MONTANA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278004 Incident Date: Oct, 14 2003
Consumer's City: TYRONE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MONTANA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GMDX03E0YD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 pontiac montana started to shake and vibrate in the front end between 50-65 mph. with 66k miles and driven mainly interstate, something was happening with the front suspension. found both outer tie rod ends worn out with extreme play. only the tie rods were worn, nothing else in the front suspension. pontiac and my dealer seem to think that tie rod wear at 66k is normal wear! its hard to believe when i still have the original brakes. i am just glad that the tie rods did not separate since this would have been disasterous. other gm mini van owners should be aware of the obvious premature tie rod wear. its time to start shopping for my third set of tires. at 68k i am also using coolant, so i better take a number and have the intake manifold gasket replaced. thanks gm, i wish your quality and customer no service mirrored honda or toyota!