Consumer Complaint Detail

PLYMOUTH / VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278092 Incident Date: Nov, 14 2003
Consumer's City: OLD TOWN Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GJ25R9YR Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem started in may of 2003, originally. i bought the vehicle a 2000 plymouth voyager from a dealership in june 2003. it had 52,400 miles on it when i purchased it. i travel a lot mostly highway and put approximately 7800 miles on the vehicle since i bought the van. i noticed a leak on the ground in mid-october. before this i had noticed on three occasions mostly in the morning that the van would hesitate and no go forward when i stepped on the gas, then it would lunge forward, the same happened a couple of times when i tried to go in reverse. i thought it was because i had not warmed the van up in the a.m. then i noticed the leak and i took it to the nearest garage. i was told it was a transmission leak. they looked at it and said it had been fixed before and that my engine was soaked with transmission fluid. the clamps that were on the hoses were two big and the transmission pan was not put in correctly. i called the chrysler dealer ship and they stated they could not give me any documents regarding the repairs that the previous owner had done. however, the service man did say that they had the vehicle in may of 2003 because of leaks from the hoses of the transmission. they put new clamps on and that seemed to fix the problem. the day after i had the clamps done in october the van would not go into gear, then it would lunge forward. i would try to go forward and it would go backwards. i nearly got in to accidents getting it to the dealer. i took it to the chrysler dealership in bangor and they told me i needed a new transmission. it is actually a rebuilt one. it is costing me $2,525 total. i have looked into this a lot and this appears a common problem with this vehicle.