Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003278456 Incident Date: Aug, 14 2003
Consumer's City: Consumer's State: UN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2P4GH45R6RR Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Please be informed of a potential auto fire defect on a 1994 plymouth voyager van with a 3.3 engine.. cause: \tuse of a metal cable restraint cleat that holds the high amperage battery cable harnes, next to the alternator. cleat is located before the main battery fuse link, condition agrivated with thermal warming, located above the exhaust manifold. cleat cuts into the high amperage cable and ignites a fire in the cable harnes. burning harnes is located directly below a flexable fuel line. it may not be possible to extinguish the resulting fire without removal of the battery clamp, as the fuse link affords no protection and the fire will re-ignite. fault discovery: owner observed fire soon after ignition and used a fire extinguisher to put out the flames, but the cable continued to incandess until the battery clamp was removed. followup examination of the recovered metal cleat showed indications of arc-burning. failure mode: the failure mode may explain the cause of other incidents where the vehicle was either parked unattended or being driven at higher speed, and evidence of cause could not be determined due to more extensive fire loss.