Consumer Complaint Detail

FORD / F SERIES / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278500 Incident Date: Sep, 14 2003
Consumer's City: Consumer's State: UN
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNW21S4XE Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 6.8 litre v-10 engine and one spark plug from each cylinder head came out. one cyl head had threads destoyed thereby making a replacement nessesary and the other one was suspect. the dealer suggested a rebuilt engine as costs would be very close between repairs and a genuine ford rebuilt engine and it would come with a warrenty. my complaint is that the plugs came out because the cyl heads were a poor design with only 3/8" threads in an aluminum casting and i shouldn't be paying for poor engineering and designs. there has been an update in 2001 that now has a cyl head with 9/16" threads and plugs to suit. i want ford to install a new updated engine at their cost.