Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278519 Incident Date: Jun, 14 2003
Consumer's City: Consumer's State: UN
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN86R529 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My new forerunner has 60000 km(lots of highway driving) on it and is experiencing the same problems documented by so many others. i usually have a friend of mine do the oil changes and therefore do not have documentation of the details. this initial problem arose on a weekend. i contacted my dealer and they couldn't get me in for a week. they told me to get the engine flushed immediately at a jiffy lube(or the like). i did so and that is when i started seeing smoke and having the engine either jerk or not respond at all. when the dealer finally had a look at it he told me i had neglected the engine and he would not go any further until i agreed to pay (no price offered as of yet, although he did say that it would probably be at least a piston ring job, possibly an engine). he also accused me of putting in a new oil filter to hide a problem. you can only imagine how useless and pathetic that made me feel. i previously owned a '99 forerunner(purchased new as well) and had not experienced any problems at all. i liked it so much i convinced both my sister and parents to purchase toyota's! i suppose my first question is whether or not you have seen any issues regarding this models engine. i have seen notes documenting the 2002 forerunner 2.2(4 cylinder), 3.0 and 3.6 litre v6, but not the 3.4 litre(which is what i believe mine to be). at this point in time toyota has not called back to let me know what they will do and for how much, but have suggested it will not be covered under warranty.