Consumer Complaint Detail

GMC / SAFARI / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278563 Incident Date: Aug, 14 2003
Consumer's City: Consumer's State: UN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAFARI Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEL19W2TB Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On august 13th, 2003, i backed the van out of the garage, which has an about 2 inch drop. while making a left turn, i could feel the tire scraping. by the time i got out of the car,the drivers' side was almost on the ground. i had the vehicle towed to the nearest garage, where we have most of our work done.i thought it was the strut, but it was the torsion bar. we had to replace both torsion bars. the mechanic told me that the replacement bars were different from the originals. i checked around and was told, that both had to be replaced, the prices were about the same. i wrote to gmc, and told them they knew there was a problem with the torsion bars, otherwise the replacements would not have been different. on the 4th of sept. we received a phone call from them. there had been a recall 01036, but our vehicle is too old , so they are no longer responsible. where can i find out when this recall was, since we've owned the safari since 1999, and never received a recall for this problem.in the five years we've had this van, we have spent more than $3000.00 on repairs, not counting regular maintenance.