Consumer Complaint Detail

FORD / WINDSTAR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278592 Incident Date: Aug, 14 2003
Consumer's City: Consumer's State: UN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA514XWB Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When we purchased the van, we also bought a diamondkote warranty ,for 499.99$ and told at the time of purchase that is was a good warranty.we then found out that we should not have been sold the warranty and plaza ford lincoln will not honor it, we can't even get a refund, so we spoke to someone at diamondkote and this person told us that we should not have been sold the warranty and have been trying to get a refund ever since,either from plaza ford lincoln or diamondkote. i had intentions of suing ford motor company two years ago when my husband took my two daughters to halifax, because my 8 year old had cancer at the time, she had a appointment at the i.w.k hospital and it was by the grace of god that thay were not killed when the front suspention spring broke in which case my husband lost steering. i spoke to a lawyer who sadly told, because there was no death or injury there was nothing he could do,well my 8 year old who is now cancer free was so scared, she still gets very scared to get in a vehicle. i could go on but for now this is just the begining. i am going to pursue the matter of the diamondkote warranty further,and possibly more.we have had alot of vehicals before but never a ford with as much trouble as this has been.