Consumer Complaint Detail

FORD / CONTOUR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003278669 Incident Date: Mar, 31 2003
Consumer's City: NEWTOWN Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP663XWK Date added to File: May, 25 2021
Date Complaint Received: Apr, 19 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford dealership failed to honor promise to refund cost of repairs that were covered by a recall. *ph (both right and left front coil springs) on two occasions, the springs failed and caused the vehicle to collapse destroying both front tires. on one of the occasions a strange noise was heard coming from the front of the vehicle, smoke was smelled due to the friction as the right front tire suddenly jammed. *sc