Consumer Complaint Detail

LEXUS / ES300 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003279104 Incident Date: Jan, 31 2003
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBF30G320 Date added to File: May, 25 2021
Date Complaint Received: Apr, 27 2004 Complaint Type: CON
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ltr fm brett woody (tx) re dangerous defective transmission software problems in the 2002-2003 lexus es300, reply attn jan crow/ houston ofc. *ph consumer would apply more and more pressure to the brake pedal but the vehicle wouldn't accelerate. *ph the transmission failed twice. lexus had given the consumer a new vehicle and it had similar problems. the consumer was almost involved in several accidents. on numerous occasions, after the brake pedal was tapped, the vehicle would accelerate but the rpm's would rise and the vehicle would barely move. in stop in go traffic the vehicle would surge forward. (it felt as if the transmission slipped then the surging occurred) there was an annoying rattle in the ceiling console. *sc updated 7/5/12 *cn