Consumer Complaint Detail

FORD / CONTOUR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003279318 Incident Date: Nov, 16 2003
Consumer's City: CRESAPTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP653XWK Date added to File: May, 25 2021
Date Complaint Received: Jun, 03 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 23 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving there was a loud boom and the front left tire was rubbing. consumer drove the vehicle to the dealership, who indicated that the right front coil spring broke. the spring was replaced. however, within 6,000 miles the failure recurred, the left front spring broke. the dealership was unable to replace the spring because the manufacturer discontinued manufacturing the part. *ak the steering knuckle was removed and replaced due to the wheel bearing race spinning in the knuckles which caused abnormal wear of the knuckle. the knuckle and the bearing were replaced. *sc *jb