Consumer Complaint Detail

DODGE / NEON / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003279932 Incident Date: May, 10 2003
Consumer's City: SYRACUSE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES46C0YD Date added to File: May, 25 2021
Date Complaint Received: May, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had stopped at a stop sign,was proceding thru intersection when there was a loud "bang"and it felt as if something had fallen off the car.stopped vehicle and gave it an exterior inspection that found 1 tire pointing in the the expected direction and the driver's side tire pointing off in a different direction.had car towed to dealership who advised both tie-rods are broke and need to be replaced.this is a 2000 dodge neon with about 51,500 miles on it. over the phone the service person advised this is not normal wear&tear and that these parts could not be greased. i had a honda with over 250,000 miles on it and the tie rods never broke and my husband has a chevy truck with over 148,000 miles and his tie-rods are fine. the service person advised that we would be responsible for the bill to repair this.service dept.was advised that we wanted the old parts saved and they agreed.