Consumer Complaint Detail

HONDA / ELEMENT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003280122 Incident Date: Aug, 17 2003
Consumer's City: BERKELEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ELEMENT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J6YH185X3L Date added to File: May, 25 2021
Date Complaint Received: May, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 17 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Within the first few weeks of getting my brand new 2003 honda element, i had a crack and star chip in the vehicle's windshield. within the next month, it acquired yet another chip. as a result of the element's windshield's unprecedented vulnerability, i question its safety. at the very least, it represents inferior quality of materials and/or design, which is costing drivers and insurance companies significant amounts of money for repair costs. so far, american honda and the dealership insist that there is no inherent flaw in materials, design, or installation, and want to attribute the chips and crack to bad luck. however, honda owners are documenting this problem in droves on www.hondaelement.org, and on www.epinions. com. honda must acknowledge the problem, replace the defective windshields at their cost, and re-spec the element's windshield.*ak