Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003280548 Incident Date: Aug, 09 2003
Consumer's City: BETHESDA Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGCC67LX4D Date added to File: May, 25 2021
Date Complaint Received: May, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 25 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When accelerating from a very slow speed or a "rolling" stop, the car hesitates or stalls before accelerating, then lurches forward. this problem occurs randomly, but consistently. when driving up a hill to a stop, the vehicle regularly jumps forward at the last downshift in the stopping process. this is dangerous and threatens my safety, those around me in traffic, my passengers, and other potential drivers of my vehicle. i've been told by volkswagen of america & my dealer that this is the way this suv is designed to perform. the fact that the "hesitations/stalls" occur at random only furthers my point that this is clearly a defect and not "just the way this model drives" and "you just have to get used to it" as i was told by the service manager at martens vw.*ak