Consumer Complaint Detail

CHEVROLET / VENTURE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003280618 Incident Date: Sep, 29 2003
Consumer's City: BERNIE Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E51D Date added to File: May, 25 2021
Date Complaint Received: May, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been trying to get my a/c condenser fixed with gm. i have gone through many different representatives and all they say is that there is nothing wrong with the vehicle that are no recalls or nothing, but would like to give me a $2000 gm certificate to the next purchase of a gm vehicle. i have been researching my 2001 chevrolet venture van and have found that there are many others with the same problem as mine. the condenser is cracked on the right side. a faulty part. the service bulletin that i found on this part, that gm states that there is no such thing, states that there is an updated part for this condenser. would you not think if there is an "updated" part there might be something wrong??? also it states that it takes 2 hours to fix, the dealership states it takes 5 hours pretty big difference. i like my van and have no other problems with it. the a/c went out after only having the van 2 years, in which my warranty had already expired like most peoples do. i travel extensively, so warranties do not last long. i enjoy my van. the only thing i'm asking is for a replaced condenser. i think if gm knew there was a problem they should recall this part and be honest when you try to contact them.*ak