Consumer Complaint Detail

GMC / SONOMA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003280746 Incident Date: Jan, 29 2003
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SONOMA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:antilock:abs warning light
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTCS195728 Date added to File: May, 25 2021
Date Complaint Received: May, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem-i dont feel safe in my truck-abs brakes is not working properly when coming in contact with a bump in the road or pothole cover at times. on going incident since purchasing the vehicle new with 127 miles. despite what the dealer service department has told me, this is normal for abs brakes, this is a problem for me. they have either incorrectly documented or did not document at all my complaint. when stopping at a light and the right brake hit a pothole cover or bump in the road, at times, the rt brake will release and the left brake will "brake". the vehicle will jerk on the rt side causing the vehicle to move forward and swerve. as my vehicle comes to a stop, mybrake pedal pushes down to the floor i find myself stopped at an angle. this is as exact as i can get with what happens. this is a persistent problem. i try to avoid objects on the road but cannot see them all. my vehicle has been serviced and they cannot find anything they say except bulletin for cleaning brake sensors. this visit is the only time my problem has been documented. when i picked up my truck the last visit, i advised the service tech i do not want this problem anymore and reexplain the problems. please be advised on march 20,04, i filed previous complaint at this site and complained about the abs brakes. please note when i first had my truck oil serviced i complained about the brakes, i was told abs worked this way. the pedal goes down to the floor. i stopped by the dealership 05/24/04 to file a complaint. tony wrote the problem on scratchpaper, i got a copy i cannot continue to avoid potholes or bumps, especially at night. i will either rearend some one, get injured or lose my life. i dont feel safe in my truck. i had to explain to my daughter about the problem to avoid an accident. she experience the same problem. my vehicle is still under warranty. i need my situation investigated.