Consumer Complaint Detail
VOLKSWAGEN / GOLF / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003280869 | Incident Date: Dec, 11 2003 |
| Consumer's City: SAN DIEGO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: GOLF | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 9BWGT21J614 | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 25 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 25 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Under normal driving conditions, the vehicle consumes engine oil at a rate that leaves the resevoir empty before it would be refilled during an oil change (all the oil is consumed within 5000 miles, the recommended oil change interval). volkswagen maintains a policy that using one quart of oil per 1000 miles is normal for a 'modern engine,' and refuses to repair vehicles who do not meet the consumption requirement. this issue is known by the company to affect a number of the 2.0l engines on their golf and jetta models, with the cause being attributed to piston rings being installed upside down. reinstallation of the rings is the recommended solution to the problem. however, dealers are reluctant to even perform the consumption tests on suspect vehicles, much less perform the repairs. furthermore, they falsify findings when reporting to the customer, underestimating oil consumption. |