Consumer Complaint Detail

FIRESTONE / STEELTEX RADIAL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003281827 Incident Date: Mar, 31 2003
Consumer's City: GOSHEN Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX RADIAL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43F11E Date added to File: May, 25 2021
Date Complaint Received: May, 16 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems with tire failure on 2001 ford excursion. *mr the consumer experienced 2 catastrophic tire failures while driving. during the first failure there was no indication of a road hazard and the tire was properly inflated prior to failure. the consumer simply accepted the tire failure as a fluke. the second tire failure occurred while driving 55 mph. the tire separated from the plies across the tread face and a very noticeable thump was heard and felt. no solution was offered or alternate bridgestone/firestone product with higher load range was available. the consumer was forced to replace all 5 tires. *nm