Consumer Complaint Detail

DODGE / CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003283544 Incident Date: May, 15 2003
Consumer's City: FLOWOOD Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Without any prior warning the entire pulley that supports the serpentine belt separated from the motor and fell out from under the car while driving on the road rendering the car undrivable. luckily i was not traveling fast and was able coast into my driveway in my neighborhood. i found the pulley which shows where the attachment bolt snapped in half. it certainly looked like a defective part and i would have likely sued if an injury had occurred. the dealership did nothing in the form of any financial compensation for what i consider to be a defective part or poorly designed system. there are other similar complaints out there but no recall. my van had 56,242 miles on it at the time.*ak